How to retrieve unsaved work in WPS Office following a crash

If you’ve ever been in the middle of typing an important document in WPS Office and suddenly experienced a crash or unexpected shutdown, you know how stressful it can be to lose unsaved work. Fortunately, WPS Office includes built-in recovery features designed to help you retrieve your lost content

The good news is that even if you didn’t manually save your file, recovery is often possible without prior saving

Here’s a step-by-step guide to help you recover unsaved WPS documents after a crash.

First, restart WPS Office. When you reopen the application, a recovery interface typically appears without user input

This panel appears on the left side of the screen and shows unsaved files active during the crash

Look for your document in this list. If you see it, simply click on the file name to open it

Once opened, use the Save As option under File to preserve your recovery

If the Document Recovery panel does not appear automatically, you can trigger it manually

Open WPS Office and click on the File tab in the top left corner. From the menu, select Info. Then look for the option labeled Manage Document. Click on it and choose Recover Unsaved Documents

This will open a folder containing temporary files that WPS created during your editing session. they often bear names like your_docname_YYYYMMDD_HHMMSS.tmp

Browse through the list to find the most recent version of your unsaved work. select and launch it within WPS Office

Then save it properly using Save As to ensure permanence.

If you still can’t locate your document through the recovery panel, check the temporary files folder directly

On Windows, navigate to the following directory: C:\Users\YourUsername\AppData\Local\Kingsoft\WPS Office\11\cache\unsaved. Replace YourUsername with your actual Windows username.

On macOS, go to ~/Library/Application Support/Kingsoft/WPS Office/11/cache/unsaved.

Inside this folder, you may find files with a.tmp extension or similar naming conventions

Although these files are not immediately readable, you can try opening them with WPS Office

Use the Open With option and assign the appropriate WPS module based on document type

Another useful tip is to enable auto-recovery in advance for future protection. Access Settings via File > Options > Save

Make sure the option to Automatic backup is turned on

Set the interval to 5 or 10 minutes for optimal protection

This ensures that even if you forget to save, WPS creates regular backups of your work.

It’s also a good idea to get into the habit of pressing Ctrl+S frequently while working

While the auto-recovery feature is powerful, manual saving remains the safest method

Additionally, consider saving your documents to WPS Cloud, Dropbox, or Microsoft OneDrive, which offer past revisions and online backup if your device crashes

If none of these methods work, the file might be irreparably damaged

In such cases, consider using recovery utilities like Recuva, EaseUS, or Disk Drill

However, don’t delay—system activity can permanently erase recoverable data

Remember that avoiding loss is easier than restoring it

Regularly backing up your work, enabling auto-save, and keeping WPS Office updated are simple habits that can save you from major setbacks

With these strategies, you’ll never have to worry about losing your hard work again