Before hiring a realtor to help you buy or sell a home, it’s essential to ask the right questions to ensure you’re working with someone who is experienced, trustworthy, and aligned with your goals. Your realtor can make or break one of the most important transactions of your lifetime, so taking the time to evaluate your options can save you time, money, and stress. Here are ten important questions to ask before making your decision.

First time home buyer Peterborough, how long have you been working as a realtor and in this specific area? Years of experience mean little without deep neighborhood knowledge. A realtor who has spent years in your neighborhood will understand market trends, school districts, zoning laws, and community developments that outsiders might miss. Their familiarity with the area can give you a distinct advantage whether you’re listing a property or searching for the perfect home.

Second, what is your average list-to-sale price ratio for homes you’ve represented? The ratio indicates how well they balance pricing with buyer demand. A high ratio—close to 100 percent or above—indicates that the agent is skilled at setting competitive prices that attract buyers without leaving money on the table. Steer clear of agents who routinely undersell as this may suggest poor pricing strategy or lack of negotiation skills.

Third, can you provide references from past clients? Transparent agents gladly offer client feedback. A reputable realtor should have no problem sharing testimonials or connecting you with recent clients who can speak to their professionalism, communication, and results. Contact at least two clients personally and ask about their overall experience, response time, and whether the agent exceeded expectations.

Fourth, how do you plan to market my home or find my ideal property? For sellers, ask about their marketing strategy. Do they use professional photography, virtual tours, social media, or open houses? For buyers, find out how they source listings beyond the public MLS. Do they have access to off-market deals or pre-listing opportunities? A proactive agent will have a clear, multi-channel plan.

Fifth, what is your communication style and availability? Clarify their preferred methods of contact—text, phone, email, or in-person meetings. Make sure their availability matches your expectations. If you require same-day replies, confirm they can accommodate your schedule.

Sixth, do you work full time as a realtor, or is this a side job? Full-time agents typically have more time to devote to your needs. Part-time agents may have other commitments that delay responses or limit their availability during critical moments in the transaction.

Seventh, how do you handle negotiations and difficult situations? Tough negotiations are common—how do they rise to the challenge?. Ask how they’ve handled tough negotiations in the past. They protect your position while maintaining professional relationships and can guide you through conflicts with calm professionalism.

Eighth, what sets you apart from other agents in your area? Listen for genuine differentiators, not rehearsed clichés. Whether it’s specialized certifications, a strong network of inspectors and contractors, exceptional client care, or a proven track record in luxury or first-time buyer markets. Watch for passionate, personalized answers.

Ninth, can you explain your fee structure and what services are included? In most cases, realtors are paid through commission. Typically split between the buyer’s and seller’s agents. But understand what’s covered—marketing, staging advice, paperwork handling, showings, and follow-up. Some agents offer extra services at no additional cost, while others may charge for add-ons like professional cleaning or advertising.

Tenth, will you be handling my case personally, or will it be delegated to an assistant or team? You deserve to know who’s responsible for your day-to-day needs. But you want to be clear who will be your main point of contact. Don’t assume the agent you meet is the one who’ll handle your closing—not just the agent who signed the contract.

Taking the time to ask these questions helps you identify a realtor who is not only qualified but also a good personal fit. A great realtor prioritizes your goals, communicates transparently, and protects your interests. Don’t rush the selection process—This decision deserves careful consideration.